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How to open an online account?

For Vietnamese individual customer only, if you are Foreign customer or Organizational customer, please click here for Account Opening Instructions
You need a valid citizen identification card, a phone with a camera, and choose one of the following methods to open an account: 

  • Access the link: oap.maybanktrade.com.vn 
  • Maybank Trade VN app: select the “Open Account” section
  • Scan the QR code:

What procedures for changing from an ID card to a citizen identification card? (For local investors)

  • According to the regulations of the State Securities Commission of Vietnam, you have to update your latest citizen identification card to avoid affecting your online transactions at MSVN. 
  • Please refer to the guide here

Are there any fees for opening or maintaining a securities account at MSVN?

There are no fees for opening, management or maintaining a securities account at MSVN.

I already have a regular trading account, how can I open a margin/derivatives trading account?

You can open an additional margin/derivatives trading account at https://oap.maybanktrade.com.vn or visit the branch directly. If you are still using an ID card, you must update to a Citizen ID card before proceeding to open the margin/derivatives trading account.

How can I withdraw funds from my securities account? (For local investors only)

  • Please log in to the Maybank Trade VN app or the website https://ketrade.com.vn and select the money transfer feature.    
  • Perform the transfer during business hours and before 4 PM. 
  • The transfer fee will be charged according to the bank's fee schedule

Why do I have sell orders with higher tax rate than the prescribed rate?

Based on Decree No. 126/2020/ND-CP of the Government, which details certain provisions of the Law on Tax Administration (“Decree 126”), customers are required to pay personal income tax when selling/transferring bonus shares and stock dividends.  

MSVN will withhold, deduct, declare, and pay personal income tax on behalf of individual customers for stock dividends and bonus shares allocated from *December 5, 2020*, into their securities accounts opened at MSVN, specifically:  

- For stock dividends and bonus shares traded through the exchange system*, the tax payable by the customer is calculated as follows:  
  Tax amount = Number of securities × min (10,000, actual selling price) × 5%

- For stock dividends and bonus shares not traded through the exchange system* but registered for centralized depository at the Vietnam Securities Depository (VSD), the tax payable upon transfer is:  
  Tax amount = Number of securities × 10,000 × 5% 

Additionally, individual customers must self-declare and pay personal income tax for stock dividends or bonus shares allocated *before December 5, 2020*, in accordance with legal regulations.  

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